How to always get great reviews on booking.com

September 15, 2022July 18, 2019 by Tony Russell

Reviews are absolutely essential to running a short-term let on a site like booking.com. They build trust in the property, they allow guests to read real feedback, and unlike other review sites, all reviews on booking.com are from guests who’ve actually stayed at the property, as you’re not able to leave a review if you … Read more

How to build fantastic relationships with your Airbnb guests

September 15, 2022June 11, 2019 by Tony Russell

What many people fail to realize when they start on Airbnb (or booking.com, Expedia etc) is that they are running a business. It might be a micro business, but it’s a business all the same. Therefore treat it as such, and keep the following truism in mind: Business, and specifically sales decisions are largely based … Read more